When Experience Becomes a Blindfold: Protecting Your Organization from Its Own Expertise
The most experienced teams in any industry carry a hidden liability: the deeper their knowledge, the more confidently they can construct reasons why new approaches will fail. Institutional expertise, left unchecked, calcifies into institutional blindness—and the organizations most vulnerable to disruption are often those with the most seasoned workforces. Leaders who understand this dynamic can build systems that honor hard-won knowledge while preventing it from foreclosing the future.